Privacy & Security Policies

We value your privacy!  Any information you give to To Remember will be held with the utmost care.  A more detailed explanation about how we safeguard your personal information is described below. If you have any questions at all about our privacy policy, please email us.


Resale or Disclosure of Information to Third Parties

To Remember does not sell, rent, loan, trade, or lease any personal information collected by our website, including contact forms, download requests or email lists.

We may disclose your personal information:-

1.Where the disclosure is in connection with one of the purposes for which the information was collected (e.g. to courier companies to enable deliveries);

2.Where we are require or authorised by law to make disclosure.

Except as provided above we will not diclose your personal informatin with any other third parties.


Usage Information Collected By Our Website

To Remember does collect information about how people are using our website in order to improve the value of our website and the materials available on the web site.

We may collect personal information about you:-
  • When you register for a login membership.
  • When you contact us to enquire about this site or any of our products or services.
  • Through your use of this site and the services and functionality offered through it.
We will only use personal information about you for the following reasons:-
  • To create an online membership for you.
  • To record and process your orders.
  • To add to our database so we may nform you of specials, promotion offers and events via email.
  • To improve the products and services we offer through this site.
  • To respond to your queries.
  • Any other reasons which we may notify at the time the information is collected.
 

Access and Correction

We will take all reasonable steps to ensure that personal information held by us is correct and up to date.  You are entitled to obtain from us confirmation as to whether or not we hold personal information about you and you are entitled to reasonable access to this information.  You my also request:-
  • That we correct this information if it is found to be inaccurate; and
  • That your details do not appear on our database.
     

Privacy of our Email Lists

Individuals join our mailing lists and are added to our email database using the forms provided on this web site.  We do not sell, rent, loan, trade, or lease the addresses on our lists to anyone.  In addition, we configure our email software to refuse to divulge the email addresses of our list subscribers to anyone but authorized To Remember staff, including other list subscribers.


Unsubscribe Policy

We strive to only send e-mail to those who want to receive it. If you would not like to receive future e-mails from us, please use the 'unsubscribe' link located at the bottom of our email communications.

 


 

Security Policy

To Remember take security online very seriously and we understand just how important it is to you too.  At the time of payment you will be redirected to DPS Gateway which is a gateway for making payments. 

All information that you provide To Remember is encrypted and transmitted via 128 bit SSL (Secure Socket Layer). SSL is the system used by all legitimate shopping sites world wide.

It is almost impossible for an unauthorised party to seize the encrypted data. You will know that your details are being safeguarded by looking for the padlock or unbroken key that will appear at the bottom of your browser whenever you are providing us with personal information. SSL is the industry standard for the transmission of credit card details. Your information is encrypted using a complex mathematical algorithm before being sent over the internet.

The authenticity of this site has been established by www.zeald.com and you are welcome to view our certificate information by double clicking on the padlock or unbroken key that appears at the bottom of your browser when you are on the secure part of our site.


Updates to Our Information Practices

From time-to-time we make changes to our information practices or alter the functionality of our website.  We always update this statement accordingly so we encourage you to periodically review this page for the latest information on privacy practices at To Remember Limited.

If you have any questions about our privacy policies or any other matter please contact us info@toremember.co.nz.

About Us

We’ve been providing empathetic support to New Zealanders experiencing loss for over 12 years. From pets to people, we’ve grown a profound understanding of how Kiwis want to celebrate and remember a life after death. 
 

Find out more

Contact Us

Phone: 09 633 0203

Fax: 09 633 0206
Email: sales@petsatrest.co.nz

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